About the Opportunity
- Join a growing, innovative lender with a strong people-first culture and focus on development
- Support customers in arrears, building trust and creating sustainable repayment solutions
- Manage a varied workload across inbound queries and proactive customer outreach
- Work in a role that blends customer care with commercial and problem-solving skills
- Ensure all interactions meet responsible lending and compliance standards
What You’ll Bring
- Experience in collections, credit, customer service, or a contact centre environment
- Strong communication skills with the ability to handle challenging conversations with empathy and professionalism
- Ability to manage multiple priorities in a fast-paced environment Sound judgement with a solutions-focused mindset
- High attention to detail, with a collaborative approach and confidence using systems
What’s on Offer
- Wynyard Quarter Office
- Opportunity to go permanent
- Grow and Develop your career
- Access to company gym & Pilates classes
Next Steps?
To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch.
For any questions give Kate a call on 027 258 0659 and quote Job ID: 17711 for a confidential chat.
To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.